Delivery & Order Info

What Shipping Methods Are Available?

Alejandro uses only verified shipping couriers (FedEx, DPD, UPS etc) to ensure that your Artworks reach you in Perfect condition –
Ready to make your Home or Office space more enchanting

How Long Will It Take To Get My Package?

Once the order is made it will take 2-4 days depending on the size of Artwork
Large Artworks will be shipped in a wooden crate need approx 3-4 days to make.
Smaller Artworks which are packaged in bubble wrap and layers of Cardboard will dispatch around 2-3 days
Couriers will collect your orders and transit times depend on your location
Europe is approx 3-6 days
USA is approx 4-8 days

Do You Ship Internationally?

It Sure is! and we aim to ship to your door in any WorldWide location

What Shipping Methods Are Available?

We regularly ship with couriers and have used them to send our artworks to International destinations. Rest assured that your artwork will be very well packaged and shipped using a trusted, safe and reliable courier. 

What about any additional import fees?

All import and customs clearance costs are the responsibility of the buyer. Please check before you order about charges in your country. 

Payment Information

What Payment Methods Are Accepted?

We use Stripe as the payment gateway for Credit and Debt cards. Safe, secure online transactions using SSL encription.

We also offer Paypal and Google Pay for secure online payment methods.

Is Buying On-Line Safe?

Yes we use a safe SSL certificate on our webpages for safe payment methods. Stripe, Paypal and Google Pay are well respected leaders in Safe, secure online payments.

Orders and Returns

How do I place an Order?

Please select your chosen artwork and add to your shopping cart. Ordering is quick and safe.

Do I need an account to place an order?

We have a Guest checkout function which can make your order if you prefer. Upon selecting this option, fill in your details for us to safely ship your artwork to your destination.

Who should I to contact if I have any queries?

If you have any questions please drop us a line at the contact page and we will get back to you as soon as possible.

How Can I Cancel Or Change My Order?

If you decide that you would like to cancel or change your mind please let us know immediately. We can cancel the order before the artwork ships out.

How Do I Track My Order?

After your artwork has been collected by the couriers you will receive a tracking number. Full online detailed tracking will be made by the courier company website.

How Can I Return a Product?

Should you decide that you would like to return the artwork then please get in touch. We offer a full 14 day money back guarantee. Please make sure you ship the artwork back in its original condition. Return shipping is the responsibility of the buyer. Upon arrival of the painting undamaged you will receive a full refund of the painting cost (not including shipping costs)